How I work in Partnership
It is so important to me that I build a positive and professional relationship with you. I will always speak to you in a positive manner and show you my genuine interest about the care of your child and their views, you are your child’s main carer so I will always listen and take notice of whatever you say.
Positive relationships with people involved in the care of children and young people are important because:
• Information can be share accurately
• Children’s current needs and interests are identified and shared
• All adults involved in the child’s care can plan more effectively for their development
• The general well-being of the child can be monitored effectively
• Continuity of care and care routines
• Ideas, strategies and development can be shared quickly
Good relationships promote trust, communication and partnership.
You will always be welcomed into my home as a visit, before your child begins or starts attending my setting. I will show you round my setting and my garden area. I will explain the type of activities I will provide, an example of a typical weekly planning of activities/meals and the routine I have in place which can be adapted to meet your child’s current home routine. I will show you my child care qualifications, CRB disclosure, training and Ofsted Registration, what I offer and then later discuss what sessions you would require.
I provide new parents with a welcome pack containing a child contact form, an individual needs form and a registration form. You will need to feel comfortable enough to share personal details with me (which are required for the best care of your child). Such personal information will include, your child’s full name, parent’s full names, how they wish to be addressed, emergency contact details, including theirs and people I and they both know of, such as grandparents, their home address (the child’s address) – which may be different, medical details/conditions, food intolerances allergies, religious beliefs and current routine, interests, dislikes, who is suitable to collect the child and who isn't etc. I must record all of this relevant information for reference. I will be fully aware of your expectations at all times.
I will incorporate your child's interests into my setting’s activity planning. Before your child starts attending sessions with me we will discuss your needs as a parent and your child’s needs this ensures your child’s development is encouraged with activities tailored to their individual needs. I will also include my policies and procedures in my welcome pack which I have in place for you to read and keep.
We will discuss all of the information together to make sure we are both happy with everything. After you have returned these simple forms we will sit down and fill out and sign a contract together. We will both keep a copy of this contract for our own records. If you would like me to email you a template of one of Happy Heart's contracts please just ask. The contract will include details of your booked sessions and other relevant information. We can discuss our contract and make changes if necessary. Contract's also help to avoid any disagreements later on. If you do have a disagreement you will be encouraged to express these, we will resolve them together until we both come to an agreement and are happy.
In depth verbal feedback about your child’s day will be given to you on collection along with written daily slips to take home. Information such as sleep times, nappies/potty usage, meals, and activities are included. Your views and information regarding your child are encouraged daily; in addition twice yearly questionnaires for parents will be issued to enable me to evaluate and improve my service.
I will speak to you about every day things as well to ensure you feel more at ease and build confidence. I will comment positively to you about what your child has done and reinforce the view that you are central to your child’s life. I will also be patient and use understanding because it may be very difficult for you to leave your child with me. You and your child will have the choice to share your ideas about what you would like to do we will plan fun activities together, I would like you to feel informed and part of your child’s care throughout the day.
Please note that I am trustworthy, stick to our confidentiality agreement and I do not judge. I will try to be a good source of advice and help if you wish to ask me any questions regarding your child, this may be behavioral management, illnesses, etc, and I will help or find the possible answer from useful sources.
I follow an equality policy which I have in place. It ensures that everybody is welcomed into my setting, regardless of their race, sex, sexual orientation, beliefs, backgrounds, marital status, etc. I provide and incisive and anti-discriminatory practice.
Your initial visit and settling in period can progress into unaccompanied sessions in which I offer comfort, reassurance, soothe an upset child and give familiar drinks and snacks. A toy from home may be of added comfort for your child. They will be given time to express their feelings and I will acknowledge them, be understanding and a source of comfort and security to them.
I will make learning journals for your child observing, reflecting, assessing and recording all areas of their progress. This will be key to future planning and will help meet their individual needs. I will plan their ‘next steps’ to further their learning and development. I will let them decide what they want to do and everything will all be done at their own pace. Your child's learning journal will go home with your child when they start infant school. You are welcome to see it and take it home to read at any time. Though it is mainly kept here it belongs to you and your child. You will be encouraged to review your child’s progress regularly and contribute to their development records, maybe adding photographs, observations, new achievements and interests from home. I will often talk to you about their development, reviewing progress together.
Good communication with you ensures good working relationships in a pleasant atmosphere for all parents, visitors and children. Some children/families might be bilingual/ multi-lingual. I will ensure to communicate with them well and cater for their children’s needs. Sometimes children who are learning 2 or more languages will develop language a little more slowly than children who are learning one language, so patience is needed. I will have signs around the setting in their own language. I will take an interest in learning these new words with children/ words they often use to help them feel included and welcomed with a familiarity with home.
I will not only communicate verbally but also non-verbally (body language). I will stand straight, smile, listen well, display a genuine interest to what you and your child have to say and I will also talk to children at their level, with a positive and calming tone of voice. I will always be the best role model I can be.
I will ensure that my home displays a positive image of all, including different ethnicity'S, culture, social diversities, gender, disabilities, etc. Children and families will be able to see that they are recognized and valued. I will use the same greetings that parents use/ prefer.
I will often ask you for your views on the care I provide – you might have some suggestions for improvement – which I will take into consideration and put into practice. I will welcome, listen and value all parental input. I always leave a feedback book by the front door for you to write it at any time with your complaints, compliments and suggestions.